Delivery, Cancellation & Returns

Delivery

Standard UK Delivery - £3.95

Free Standard UK Delivery on orders over £50

Your goods should arrive within 5-7 working days, however, please allow up to 9 working days in case of any delays.

If you have not received your items within 9 working days give us a call – 020 8303 3155.

Parcels weighing less than 2kg will be sent via Royal Mail. A signature may be required. For larger orders (over 2kg), we will use a courier, which will require a signature upon delivery.

Cancellation Rights

You have the right to cancel an order for the purchase of goods without giving any reason. This cancellation period begins on the day you order the goods and expires 14 days after the date the goods are delivered to you (the "Cancellation Period"). This cancellation right does not apply to sealed goods that were unsealed after delivery and that are not suitable for return or made to order goods..

To exercise your cancellation rights you must send us notice of your decision in writing before the end of the Cancellation Period using our returns form or by writing to us at:

Anglers Rest
42 Park View Road
Welling
Kent
DA16 1RT

You must return the goods to us in a fully saleable condition at your own cost and risk not later than 14 days from the date on which you informed of your decision to cancel your order. Please review our Returns Policy for instructions on how to return goods to us. We have the right to collect the goods at your cost if you fail to timely return the goods.

If you cancel and return goods as required we will reimburse all payments received from you for the returned goods, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us) using the same means of payment you used. We may make a deduction from reimbursement for loss in value of any goods supplied if the loss results from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

We will reimburse you within 14 days after the day we receive the goods back from you or, if earlier, 14 days after the day you provide us satisfactory evidence that you have returned the goods. We may withhold reimbursement until we have received the goods or receive satisfactory evidence that you have returned the goods.

This provision does not affect your statutory rights. Because you are a consumer, you have legal rights in relation to goods that are faulty, not as described, or not in conformity with your order. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. 

Returns Policy

In addition to your Cancellation Rights, Anglers Rest will accept unwanted goods (other than perishable items) that are returned to us within 28 days of the date of purchase if the goods are returned in fully saleable condition and with proof of purchase. A refund or an exchange will be offered up to the amount you paid for the goods, excluding delivery charges. Please follow the instructions below to return goods to us.

We reserve the right to refuse any unwanted goods that are returned without a proof of purchase or after the 28 day return period has passed. This provision does not affect your statutory rights. Because you are a consumer, you have legal rights in relation to goods that are faulty, not as described, or not in conformity with your order. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

Returns

Returns Address:

Anglers Rest
42 Park View Road
Welling
Kent
DA16 1RT

Returning Goods to the Anglers Rest Store

Simply present the goods you wish to return, within 28 days from the date of purchase to our store together with proof of purchase.

Powered By OpenCart
Anglers Rest © 2018